Dear User,
We hope you are enjoying playing FIST OF THE NORTH STAR: LEGENDS ReVIVE.
The following is a report on the current status of ongoing issues and the steps we will take going forward.
■ Status of Issues
Currently, there are several issues affecting the game, such as Dojo and Event Quest battles freezing mid-battle, as well Fighters who are unable to properly utilize their skills under specific conditions.
As we stated in our "Countermeasures Against Frequently Occurring Issues" released in April 2022, our team has been working hard to prevent the reoccurrence of these issues. Despite our best efforts, some issues have remained and we apologize for any inconvenience and trouble this may have caused.
Our team is continuing to investigate and resolve these issues. First, we would like to report our progress on our investigation into an issue that affects a major part of the gameplay, namely, an issue that causes the Dojo and other battles to freeze.
One of the causes of this issue is the increasing complexity of Fighter skills which, in turn, complicates the order in which the effects of skills are processed in-game. When these aren't processed in the correct order, this may cause the battle to freeze. This issue affects Secret Techniques in particular. Even if no issues arise when a single Fighter activates their Secret Technique, this issue may occur depending on the order of the other Fighters who activate their Secret Techniques.
We are currently working on optimizing the process by focusing on new Fighters, as well as Fighters already in the game. Preventing the reoccurrence of this issue is also our highest priority.
The following is a report on the steps we've taken following our promised countermeasures in April 2022.
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1. Issues that occur upon implementing new features
Solution:
The number of staff involved in the process of implementing features will be adjusted in order to improve the quality of features upon implementation.
Results:
Our team strives to provide our users with a smooth gameplay experience, and we deeply regret the inconvenience caused by the persisting issues.
In the past year, our team has grown in numbers, and, as a result, we are able to conduct more comprehensive checks and adjustments to the game to improve gameplay. In addition, the developer's schedule and the debug team's schedule are undergoing revisions to create a more efficient work schedule.
2. Specific patterns of usage not being accounted for after new features are implemented
Solution:
Game planners and programmers will have increased opportunities to check both new features that are due to be implemented, as well as a wider area of game content that could be affected by them. A wider scope of possible usage patterns will also be taken into consideration prior to new feature implementation.
Result:
Increased opportunities for discussion between game planners and programmers have resulted in fewer unexpected issues when new features are implemented. However, we apologize for the delay in detecting the issues and not accounting for specific patterns of usage which have led to issues emerging.
We intend to further increase the opportunities for game planners and programmers to deliberate and widen the scope of pre-debug checks.
3. Increased complexity of the effects of skills upon new Fighters being implemented
Solution:
Improvements will be made to battle simulation software as well as the check system. Furthermore, the number of staff involved in checking battle-related content will be increased.
Results:
Improvements were made to our battle simulation software which resulted in the reduction of issues with each of the Fighters' skills. However, we did not anticipate the issues that would arise when certain Fighters were paired with another Fighter's skill or paired with the appearance of a specific Fighter.
This issue caused battles to freeze and has persisted with the release of every new character since late November of 2022.
To prevent similar issues from occurring, we've started to run our battle simulation software around the clock to run simulations with various Fighter combinations and increase the accuracy of detecting problems before they occur.
We've also confirmed a graphics issue that occurs when trying to replay a battle from the battle results screen and is currently under investigation.
4. Fixes to existing features that affect other areas of the game
Solution:
The check process will cover more than just the areas of content that are directly affected by fixes and basic functions of affected features. Features will be double-checked against their initial implementation checklists in order to prevent issues from occurring. Furthermore, the number of times these features will undergo checks will also be increased.
Results:
Our team has followed through on the above, but insufficient measures/planning has allowed for issues to arise.
An example of this is the issues that arise when Fighters inflict damage that surpasses our initial calculations when we launched. Over time, our Fighters have become stronger and the addition of the new Cores system, which allows users to further enhance the stats of their Fighters, has impacted the game balance.
Our team is working on cleaning up the data which may be causing issues due to changes in the balance of the game, and implementing countermeasures for said data.
5. Oversights in event planning materials
Solution:
As a large amount of documentation is involved in the creation of in-game content, documentation for event planning will be compiled or simplified to reduce the risk of oversights or mistakes occurring.
Results:
The consolidation and simplification of materials have successfully prevented the reoccurrence of the issue with the Event Rewards due to inadequate settings. Our team will continue our efforts to ensure that communication runs smoothly among staff, as well as increase the number of final checks and strengthen the system to prevent issues from occurring.
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After the announcement of our countermeasures in April of last year, our team has endeavored to carry out the steps to improve the gameplay for our users. However, we acknowledge that there are persisting issues, and we offer our sincerest apologies if your gameplay has been anything but smooth and enjoyable.
other previously announced issues are also under investigation and will be fixed as soon as possible.
Furthermore, our team is working to ensure that we provide you with issue-related announcements as soon as they are confirmed.
Before we make the announcement, we must conduct an investigation and verify the issue to ensure that we provide you with accurate information. As such, we greatly appreciate your patience and understanding since it may take some time. If we receive a report of something that appears to be an issue, we will ensure to inform users that we are investigating the situation.
■ Going forward
In addition to our continuous efforts to reduce the occurrence of issues, our team will continue to update the game and create a comfortable and enjoyable gameplay experience that continues beyond our 3.5-year anniversary by adding new content to Auto Skip (a feature that increases the user-friendliness of the game) and expanding the variety of PvP battles.
Thank you for playing FIST OF THE NORTH STAR: LEGENDS ReVIVE.
