■ Last Updated: August.30 at 9:47 UTC.
The currently confirmed issues are as follows:
<Under Investigation>
▼In some cases, SR Shadow Kokuoh's Speed boost effect does not activate for the Alliance Battle or Celestial Dojo.
⇒This issue is scheduled to be fixed on August 30 (Fri) JST. We sincerely apologize for any inconvenience caused. As compensation for this issue, we will send 200 Gems to users at a later date.
⇒This issue was fixed on August 30 (Fri) at approximately 8:00 UTC. SR Shadow Kokuoh's Speed boost effect now activates correctly in Alliance Battle and Celestial Dojo. Once again, we sincerely apologize for any inconvenience this issue may have caused.
Compensation will be sent to users. We ask for your patience until all items have been distributed.
(Updated:August.30 at 9:47 UTC)
▼In some cases, battles against God of War Kenshiro in Conqueror's Tower, the Mastery Event and other game modes may cease when either Young Hand of God Yuria or Virtuous Gaze Yuria is in your party.
⇒This issue is scheduled to be fixed in the late September update.
*This issue also occurs during battles where God of War Kenshiro is in your party and either Young Hand of God Yuria or Virtuous Gaze Yuria is in the enemy party.
*This issue does not occur in the Dojo and other PvP game modes.
(Updated:August.21 at 1:24 UTC)
▼On the Android version, there are some cases where the News is not displayed correctly when users access their Android device's home screen during gameplay and then switch back to the app. After this issue occurs, the game may freeze when the User Level increases.
⇒ This issue may be resolved by closing the app.
(Updated:July.18 at 7:18 UTC)
▼ Connection Error Affecting Guild
If you experience a connection error when accessing the Guild, please report it so that we may investigate and resolve the issue.
■ How to contact us
Home Screen > Player Icon (User Data screen) > Settings > Inquiries
(Updated:June.10 at 9:17 UTC)
▼In some cases, Chi of Tranquility Toki's Lifeforce activates when damage is self-inflicted due to Fist of Glory Juza or Koryu's Skills effect or when Bloodlust Han or Heihachi Mishima receives damage due to their Passive Skills.
⇒The above will be fixed in a future update so that Lifeforce does not activate under those conditions.
* The update schedule will be announced at a later date.
▼ When a Fighter receives damage from Damage Reflection that exceeds their current HP and the damage received is greater than their current amount of either War God's Protection, Foresight or Ultra Demonic Chi Aura, the amount of the War God's Protection, Foresight or Ultra Demonic Chi Aura remains at 1 in some cases.
* In the case of Foresight, this refers to damage that exceeds the total amount of the Fighter's Shield/Demonic Shield Aura and their current HP.
* War God's Protection is UR Homeland's Pledge Raoh's skill effect.
⇒This issue is scheduled to be fixed in a future update. (Updated:February.27 at 10:30 UTC)
▼ Under specific conditions, there are some cases where defeated Fighters repeatedly Revive and the battle does not progress.
⇒ This issue is currently under investigation.(Updated:December.23 at 08:00 UTC)
▼ Under specific conditions, there are times when enemy Fighters are not shown when Liu Fei-Yan executes his Special Technique in game modes including Story Quests.
*This issue does not occur in the Dojo, Alliance Battle and some other game modes.
⇒This issue is scheduled to be fixed in a future update.(Updated:November.1 at 01:15 UTC)
▼ Some Fighter skill descriptions are to be updated with the phrase "after a Fighter completes their actions for the turn" as shown in the sentence below.
Affected description:
"...when damage is received, not including damage received at the beginning of a turn or from Damage Reflection."
New description:
"...when damage is received, not including damage received at the beginning of a turn, damage dealt after a Fighter completes their actions for the turn, or from Damage Reflection."
⇒This revision will be implemented in a future update.(Updated:November.1 at 01:15 UTC)
＜Resolved Issues＞
▼In some cases, the Immortals Event fails to progress.
If the skip button is pressed before certain skill effects activate or before the animations/cutscenes play out, users will be unable to proceed in the Immortals Event.
*To avoid encountering this issue, tap the Auto-Battle Mode button after the battle starts and then tap the Skip button once the Fighters start to move.
*Please note that this issue may also occur in other battles, such as the Mastery Immortals.
*Compensation for this issue will be distributed to users at a later date.
*This issue is scheduled to be fixed in Ver.5.9.0 which will be released at the end of May.
(Updated:May.9 at 11:30 UTC)
On Ver.5.8.0, the special effects of Cores are applied to Support Characters in Story Quests and some other game modes.
*Applies to all Support Characters.
*Does not occur in the Dojo, Alliance Battle or other game modes.
⇒To be corrected in the next version update.(Updated:April.25 at 10:50 UTC)
We deeply apologize for any inconvenience these issues may have caused.
