■ Last Updated: July.20, 2021 10:00 UTC.
The currently confirmed issues are as follows:
<Under Investigation>
▼ The app shuts down when beginning Conqueror’s Tower on some devices
*An update that will optimize the app's performance has been scheduled and will resolve the issue of the app suddenly quitting on the loading screen before the battle.
Please note that reviewing diagnostics data will take time.
We kindly ask for your understanding on this matter. (Updated:July.9 at 6:45 UTC)
*A temporary fix that will resolve the issue of the app suddenly quitting when using the Skip function mid-battle is scheduled to be added in the next update. (Updated:July.9 at 6:45 UTC)
⇒We are currently investigating the above problem.(Updated:April.30 at 13:45 UTC)
⇒A temporary fix for this issue was implemented on July 20. (Updated:July.20 at 10:00 UTC)
▼ When Demon Fudo activates his Secret Technique in Boulder Bash or Bandit Assault, there are times when an issue occurs which prevents the game from progressing.
*If you have edited your team to include UR Demon Fudo in these game modes, please refrain from activating his Secret Technique.
*Please restart the app if this issue occurs.
⇒ This issue is currently under investigation. (Updated:July.9 at 6:45 UTC)
▼ In some cases, Crimson Star Juda's Secret Technique is not displayed correctly when activated.
*The affects of this issue are only visual. Actual Skill effects and battle results are not affected.
⇒ This issue is scheduled to be fixed in a future update. (Updated:June.29 at 5:18 UTC)
＜Resolved Issues＞
▼ When Enhancing Fighters by following certain steps, there are cases where a Fighter's Level or Skill Level revert back to the level before enhancement.
*When this issue occurs, Items are not consumed.
⇒This issue was fixed as of July 20. (Updated:July.20 at 10:00 UTC)
▼ In Mastery Event Quests, when unreceived Star Bonus Rewards are automatically sent to the Inbox, there are some cases where Mastery Immortals Vouchers may not be obtained.
* The process of automatically sending unreceived Star Bonus Rewards to the Inbox has stopped at present.
⇒We are currently investigating this problem.
We will send replacement "Mastery Immortals Vouchers" to players who did not get the "Mastery Immortals Vouchers" that they should have gotten due to this problem. (Updated:June.30 at 11:10 UTC)
⇒This issue was fixed as of July 20. (Updated:July.20 at 10:00 UTC)
▼ When the Skip function is selected in Immortals: Crimson Star Juda, there are cases where the User is unable to proceed when UR Crimson Star Juda is included on the User's team.
*Please refrain from using the Skip function in this game mode if you have edited your team to include UR Crimson Star Juda.
*Please restart the app if this issue occurs.
⇒This issue is scheduled to be fixed in a future update. (Updated:June.29 at 5:18 UTC)
⇒This issue was fixed as of July 20. (Updated:July.20 at 10:00 UTC)
▼ Missions not being displayed properly and issues when obtaining Rewards for Alliance Missions.
⇒This issue was fixed as of June 25. (Updated:June.25 at 5:55 UTC)
We deeply apologize for any inconvenience these issues may have caused.
